The new-project call comes at 9pm. Don't lose it to voicemail.
DeskWiz answers your calls after hours, gets the caller's name, number, address and what they're looking for, flags the storm-damage call from the kitchen-remodel inquiry, and books the callback or takes the message - so the lead you spent money to generate isn't the one that hangs up.
If the service doesn't make you money in the first 30 days, you don't pay for it. See the terms.
What comes in after your office closes
Four calls that come in after a contractor's office closes, and what DeskWiz does with each.
Storm damage or a leak at an active job
Marked high priority. DeskWiz gets the name, callback number, the job address and what's happening, and follows the emergency plan you set - reach your on-call super, or take the full message for the morning.
A new-project inquiry
The call you paid for. DeskWiz gets what they want built, roughly where, and when they're free to talk, and the lead is in your inbox with a callback number instead of in a competitor's.
A homeowner with a question about their existing project
Taken down with the details and passed to you for the morning. No promises about schedule, no guesses about the change order.
A sub or supplier calling after hours
Logged with who they are and what they need, so the morning starts with the list instead of the voicemail.
What could those calls be worth?
These start on the low side on purpose. Move the sliders to your own numbers - the estimate updates as you go.
Potential annual value of after-hours calls you're currently missing.
Your breakdown
| Missed calls a year | |
|---|---|
| Routine jobs | |
| Emergency jobs | |
| Per year | |
| Per month |
Calculated at 100% of jobs landed. Change a number above and run it again to see a different case.
Prefer to type your own numbers? Use the full calculator.
Hear how a call goes
Here's how a new-project call goes after hours. The greeting says what it is before it asks anything: that it's automated, and that the call is recorded.
In the morning the lead is in your inbox: name, number, project address, what they want built, mornings preferred, and the note about starting before spring.
Example call with made-up details. The greeting and the emergency and closing lines are the assistant's actual script.
You decide what happens at 2am
Some owners want the burst-pipe call tonight. Some want it first thing in the morning. You choose at setup: DeskWiz reaches your on-call tech directly - not a voicemail - or takes the full details and tells the caller your team will follow up. After hours it's the automated after-hours assistant on the line.
What's waiting for you in the morning
Every call comes to you as a summary. It carries:
- The caller's name
- A callback number, read back and confirmed on the call
- The address
- What's happening, in their words
- Whether it was marked urgent
- The time they'd prefer, if they gave one
- Anything they wanted the tech to know
Built for your business
Your services, your service area, your hours, what counts as an emergency for you, who's on call, and the things it must never say - we learn how your business actually runs after hours before anything goes live.
An AI receptionist that says so up front
Not telling callers they've reached an AI - or that the call is recorded - can open you up to legal liability. The rules can depend on where the caller is, not just where you are. And if a caller finds out later, it's your business they're upset with. DeskWiz tells every caller both, up front, so nobody feels tricked and your name stays good.
Questions general contractors ask
Does it quote or estimate anything?
No. It gets what the caller wants done, where, and when they're free to talk. Numbers come from you.
What about a problem at an active job after hours?
That's the emergency track: high priority, details taken, and the plan you set - reach your on-call super directly, or take the full message for the morning.
Will my customers know it's automated?
Yes. The greeting says so, before any question, and that the call is recorded. Anyone who asks for a person is told what's being done with their message.
Can it screen out the tire-kickers?
It captures the same details on every call - what, where, when - so you decide in the morning who gets the first callback. It doesn't judge callers, and it doesn't lose them.
What do I get in the morning?
Every call as a summary: name, callback number, project address, what they're looking for, preferred time, and anything they wanted you to know.
Two plans. No surprises.
At the numbers above: 5 missed calls a weekPotential revenue: $0 a year, or $0 a month.Adjust
Monthly
- 400 minutes of after-hours calls included each month. If you outgrow that, you move up to the next minute bracket.
- No per-call charges, ever
- No long-term contract - month to month
- The pricing you start with is locked for as long as you stay
Plus a one-time build fee: $997, or $1,500 with direct booking. What it covers
Annual
- Pay for the year up front
- 50% discount on the one-time build fee
- Everything in the monthly plan - same minutes, same rate lock
- Switch up from monthly any time
Why we charge a build fee
We start from the assistant we've built for your trade, then shape it around how your business runs. We go over your calls, your emergencies and your on-call plan with you on a call, then set everything up and test it. You're usually live within one or two business days of that call.
Your build fee depends on how you want DeskWiz to handle the calls it books. Your monthly price is the same either way.
Callback - $997 one-time. DeskWiz takes the details and books a time for your team to call the customer back. You decide what goes on the schedule. Plenty of owners prefer it that way.
Direct booking - $1,500 one-time. DeskWiz books the job straight into your calendar, in the open times you set. The build costs more because there's more to set up: connecting your calendar, your hours, job lengths and service area.
Not sure which? We'll recommend one on your call, based on your needs. You can always start with callback and upgrade later.
If the service doesn't make you money in the first 30 days, you don't pay for it. See the terms.
Hear it for general contractors
The plumbing demo line is live first; the contractor demo follows. Book a call and we'll run it with you on the line.
Who you're dealing with
- DeskWiz LLC - a Wyoming company, formed 2026.
- Based in Casper, Wyoming.
- (307) 243-4656 - call it; a person answers.
- New, and honest about it. No client reviews yet - we'd rather you book a call and judge it yourself.
Ready to stop losing after-hours calls?
If the service doesn't make you money in the first 30 days, you don't pay for it. See the terms.